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Masking Policy Update - Effective June 1, 2023

We have updated our staff masking policy from Mandatory to Recommended.

What does this mean for you? This means that our staff at Proactive Pelvic Health Centre may or may not be wearing a mask when you attend your appointment. Our staff members will make their own personal decision based on their discretion and comfort.

Should you prefer your health care practitioner to wear a mask during your in-clinic session, please let your practitioner know at the start of your session so they may don a mask. Your comfort is our first and foremost priority so please feel free to let us know should you prefer we wear one during your appointment.

The masking policy for our clients will remain the same as previous. We respect our client’s right of choice and should you wish to receive treatment unmasked this is permitted. Should you wish to receive treatment unmasked, you acknowledge and accept all risks and liability associated with exposure.

Pre-screening questionnaires will no longer be necessary, but we do ask that if you are not feeling well, please inform our office 24 hours in advance so that we may reschedule your appointment without penalty. Cancellations less than 24 hours’ notice will result in a cancellation charge as per clinic policy.

Please note that this updated COVID-19 policy may be revisited and may be modified depending on public health recommendations, infection rates and the professional judgment of our clinical team.

Please feel free to contact us at 647-352-7742 or info@proactiveph.com if you have any further questions. We thank you for your patience and cooperation.